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Clipboard is not working
Last Post 06/27/2008 6:57 PM by Peter Donker. 20 Replies.
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Mark Kirstein
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Posts:5


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12/13/2007 6:21 PM

I've upgraded to DMX 4.01.  It didn't work on 4.0.06 either.

The clipboard isn't working.  I can add things to it, but then when I try to move or copy into other folders it does something, but the documents don't show up there.

Thoughts?

Peter Donker
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Posts:4536


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12/14/2007 11:17 AM
Hi Mark,
I'll try and replicate that here. Maybe it's an installation issue since you're also struggling with those other errors that appear to come out of nowhere.
Peter
Richard Rynearson
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Posts:3


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01/12/2008 4:13 AM
It doesn't work for me either with a fresh install of DMX4 on DNN4.7
Peter Donker
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01/12/2008 6:43 PM
It works here and it's regulary tested. Can you tell me the exact sequence of actions you followed?

Peter
anabelen.moro
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Posts:5


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01/25/2008 1:00 PM
Hello Peter,

the clipboard doesn't work for me sometimes (not always) (with DMX4 on DNN4.8), but I have another problem with it:
When I use it (for the first time on session), I add a file to the clipboard and then I move or copy it to other folder, just after this, if I try to change the size of one of the panels, I have errors on the page. (The message said: This.Levels[...] is null or not an object.), however before I try to use it, i haven't these errors.

How can i do?
Thanks,

Ana
Thank you
Peter Donker
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01/25/2008 4:16 PM
Hi Ana,
For the next version we worked on the javascripts and UI quite a bit. I hope it will solve all this. Regarding other issues: the current release is not very stable with DNN 4.8 so the update might fix these issues as well. Let me know if this persists after the next update out soon (04.02.00).
Regards,
Peter
anabelen.moro
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01/25/2008 6:26 PM
Hi Peter

I restored a back up of the virtual machine because it was impossible to solve all the problems.
Now I use DNN4.3 so for the upgrade, what does version of DNN should I install to make sure DMX works fine?

I'll try to install DMX4 again, but I don't know if, in a new process of instalation of DMX, I will have difficulties with the Licence and/or Activation (the server doesn't change).

Thanks in advance,
Ana
Peter Donker
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01/25/2008 11:10 PM
Hi Ana,

About the DNN version: I advise my customers to NOT upgrade to the latest .00 version of DNN. More often than not (small) bugs are found that could only be found after it has rolled out to thousands of installations. Sometimes they are vey specific bugs in conjunction with modules like DMX. This has happened about 3 times (including 4.8). Therefore it's best to wait until there is a so-called bugfix upgrade (like 04.08.01). Right now I'd advise 04.06.02 or 04.05.05.

For the activation: don't worry. If anything's up just send me an email and I'll make sure you can continue.

Peter
janalwin
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Posts:9


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03/19/2008 5:33 PM
Hallo Peter,

I just tested the clipboard on our installs. And copying and moving to an other folder just doesn't seem to work. We are usingDMX 04.02.00

I can add stuff to the clipboard but if I try to copy it in the folder (via folder>clipboard>copy) nothing shows up. If I ziping the contents of the clipboard works. So the documents are placesd on the clipboard.

Any solutions? Or do I have to wait for the next release?

Our testserver is still accessible, if you want to take a lok.

Jan Alwin



Peter Donker
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03/19/2008 9:07 PM
Hi Jan Alwin,

I'll run a few more tests here. Thanks. Note you can always use webdav to copy/move stuff as well.

Peter
janalwin
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Posts:9


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03/20/2008 12:21 PM

Hi  Peter,

I hope you solve this problem soon.  I trying to use webdav for now.

We didn't use webdav until now because I couldn't configure the server of my client myself. 

I'm now trying to make a test setup on our testserver but I can't get it to work.

The testserver is running vista with IIS7. I can find a place to add the verbs, but i can't find a place where to set the rest of the instructions. The IU of IIS7 is very different.

Do you have instructions how to setup webdav with IIS7?

The client is using IIS6. So they could probably easily setup webdav there, but I want to test it first before setting it up on the production server.

Regards,

Jan Alwin

 

A B
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04/18/2008 1:03 AM
There's definitely something flaky going on with the clipboard copy and move functions. I've traced things to the EntriesController.CopyOrMoveEntries function and everything seems to be going in properly.

It seems like I can only copy into folders where "All Users" have "Add" permissions. Moves are also sporadic, I'm not sure what conditions are allowing them to work, but it may be the permissions of the files in the clipboard. I'm testing these actions as an admin user so there shouldn't be any permission issues.
Peter Donker
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04/18/2008 11:03 AM
Hi Allan,

I'll make a note of this to go through some thorough testing again. In the long run I'd like to replace it with drag & drop on the interface.

Peter
Paul Deschenes
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Posts:33


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04/23/2008 8:38 PM
What remedy do we have in the short term? Clipboard is the only way to move/copy documents and WebDav is not practical in my situation. I'd be happy to give you host and user accounts to my portal where it is not functioning if you are interested, Peter.
Peter Donker
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04/24/2008 2:08 PM
Paul,

Apart from copy/paste and WebDAV there is no alternative except doing things by hand in the database. If you want to simply move stuff around then know this: Every item in DMX (DMX_Entries table) is identified by the integer 'EntryId'. The folder the item belongs to also has an EntryId because it's in the same table. The EntryId of the containing folder is stored in the column 'CollectionId'. That's it. That simple. So if you need to move thousands of documents from one folder to another you can also do the following:

UPDATE DMX_Entries SET CollectionId=@NewFolder WHERE CollectionId=@OldFolder

Peter
Keith Fisher
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Posts:14


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06/17/2008 11:40 PM
The clipboard menu is available for adding items but simply has entries to "Zip and Download" or "Clear Clipboard" at the point at which you'd expect to complete a "Paste" or "Move" in DNN 04.08.03 with DMX 04.02.03.
Peter Donker
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06/23/2008 1:46 PM
Keith,
The clipboard becomes available under the folder menu if you have add permission. There is an issue with using a HOST account while doing clipboard operations. Log in as a regular admin.
Peter
Gaurav Kumar
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Posts:39


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06/24/2008 2:49 PM
Hi
There is clipboard option inside Folder Menu but when i add any document "Add to ClipBoard" then document successfully add to clipboard but when i select another folder and goes on floder menu on clipboard option then select any option"Copy ClipBoard to here or Move clipBoard to here" only screen refreshed but document does not move.
Peter Donker
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06/26/2008 12:37 AM
How are you logged in Guarav?
Gaurav Kumar
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Posts:39


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06/26/2008 8:29 AM
I am login From Super user account, after login try clipboard option but does not work only screen refresh when i select clipboard option in Floder menu then select any option"Copy ClipBoard to here or Move clipBoard to here but document does not move.
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