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Errors Deleting and Downloading
Last Post 10/12/2008 9:35 AM by Peter Donker. 17 Replies.
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luke
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Posts:4


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10/16/2007 8:36 PM

I am getting a couple of errors that is restricting my use of DMX4.

1.  When I try to hard delete a file or folder it get an error message box stating "The data could not be loaded."  Therefore I cannot delete files or folders.

2.  When I try to download files or when I add a file or folder to DMX I get an error message within the page

A critical error has occurred.
The stored procedure 'dbo.DMX_AddLog' doesn't exist.

 

Any help on these would be most appreciated...

Peter Donker
Veteran Member
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Posts:4536


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10/16/2007 9:15 PM
Hi Luke,

It seems the installation of DMX 4 did not complete successfully on your server. There is an unfortunate glitch in the DNN code in that a module install is subject to the same timeout rules as any page request. After 90 seconds (I believe that is the default), IIS calls it a day and cuts off processing. That's no biggie if you're requesting a page to look at something, but it's a nightmare when installing a module as some parts might have installed and others not. It seems your installation is not quite complete (the missing SPROC in SQL which, I assure you, is in the install). There is no simple remedy to this. If you haven't got that much data in DMX you could install and try to install again. Otherwise you're left with a puzzle to get it up properly. Which is your case?

Peter
luke
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Posts:4


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10/16/2007 9:41 PM

I have uninstalled and reinstalled the DMX module.  It seems to be working now. However, oddly enough, when I change File to Folder in "New Item" or select Next in the "Upload/Choose Item" area, I get another error.

It says:  r.a.d.uload Ajax callback error. Source url was not found:

/Bring2mind.Telerik.RadUploadProgressHandler.aspx?RadUrid=035db3c4-255-4ea4-b414-683dbbecef36

Did you register he RadUploadProgressHandler in web.config?

Please, see the help for more details: RadUpload 2.0 - Using r.a.d.upload

It appears that this line is registered in the web.config, so I don't know what the deal is.

Thank you for your help Peter

 

 

Peter Donker
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Posts:4536


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10/17/2007 11:41 AM
This must be a trust issue. What trust level are you operating under?

Peter
matt leibert
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Posts:5


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01/30/2008 7:03 AM

When attempting to create a new folder or file in my new installation, I am getting a rad upload ajax callback error.  Source url returned invalid content:

Its shows the tag contents

then a section on
/Bring2mind.Telerik.RadUploadProgressHandler.aspx

See help.

Did I register raduploadprogresshandler in web.config? yes Adding <trust level="High" originUrl=".*" /> 
makes it work.

 

Should this be in the instructions?  Not sure why I need this although I'm glad it worked.  If it was medium, the activation using the webservice shouldn't have worked.  I'm on a dedicated server so I can set whatever.  I found nothing in machine.config or web.config prior to adding the line above so, what was I running at?
Peter Donker
Veteran Member
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Posts:4536


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01/31/2008 11:47 PM
Hi Matt,
It sometimes helps to restart IIS. Don't ask why as an install should restart the app, but this is what I've found. Let me know if it persists.
Peter
Stuart Hilbert
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Posts:39


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09/05/2008 5:15 PM

Peter,

I am getting the same error.  This is a localhost install.  I have tried setting the trust and restarting IIS, still getting the error.  The error refers to documentation, that I don't think is included with the product.

Any tips or thoughts?

Thanks,

Stuart

Peter Donker
Veteran Member
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Posts:4536


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09/05/2008 9:29 PM
Hi Stuart,

What version IIS are you using? The RadUpload has only shown issues just after install (hence the IIS restart) and in medium trust (hence trust level). You should be able to see the trust level on the host settings page next to 'Permissions:' It should be something like ReflectionPermission, WebPermission. What does it say on your installation?

Peter
Kevin Hudson
New Member
New Member
Posts:17


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09/30/2008 10:47 PM
Posted By luke westphal on 10/16/2007 21:41:49

I have uninstalled and reinstalled the DMX module.  It seems to be working now. However, oddly enough, when I change File to Folder in "New Item" or select Next in the "Upload/Choose Item" area, I get another error.

It says:  r.a.d.uload Ajax callback error. Source url was not found:

/Bring2mind.Telerik.RadUploadProgressHandler.aspx?RadUrid=035db3c4-255-4ea4-b414-683dbbecef36

Did you register he RadUploadProgressHandler in web.config?

Please, see the help for more details: RadUpload 2.0 - Using r.a.d.upload

It appears that this line is registered in the web.config, so I don't know what the deal is.

Thank you for your help Peter

 

Hi Peter, I just performed an Update of a DMX 3 to DMX 4 and at the same time I Updated DNN to 4.9.0 and now I get this same Error when I select New Item and switch the drop down box to Folder.

I thought it might be a problem with the Web Config or Installation but I double checked everything. I ran all the installation Scripts for the Conversion, verified entries in Web.Config and also checked the Permissions is set to High in Web.Config. I can see an access all the original Data from the DMX3, but this Error is annoying. Help please.

NOTE: After this I decided to try the same thing on a backup server with a New DNN 4.9.0 installation and a New 4.3.2 DMX installation and I still get the same exact problem.

 

Kevin Hudson
New Member
New Member
Posts:17


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09/30/2008 10:50 PM

Update to my previous post: It appears you can still create the Folder, it just gives you this big Warning / Error Box evey time you go to create a New Item / Folder.

Peter Donker
Veteran Member
Veteran Member
Posts:4536


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09/30/2008 11:53 PM
I have heard reports of DNN 4.9.0 upgrades breaking down, but too sporadic to draw any conclusions. Another DNN core team member reported seeing this in one installation (not using DMX) but could not replicate it later. Just a note on some weird things regarding the most recent upgrades.

What you're seeing is RadUpload complaining it could not find the correct entry in the web.config. This is indeed annoying. I have only seen it just after install. After an application restart it would go away forever. If you see it coming back time and again, then something is definitely not right. You'll need to make sure (1) the web.config has the Bring2mind.Telerik bits mentioned in the installation manual, (2) that disk permissions are correct so that the dll can be read, and (3) that no othe rmodule uses the RadUpload control. If still there is an issue, you could consider removing the Bring2mind RadUpload lines and the dll. Then the installation will use the default Asp.net upload control.

Peter
Ryan Moore
New Member
New Member
Posts:6


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10/06/2008 7:44 PM

I am having this problem and if I can not resolve it will prevent me from recommending this module for purchase to my client.

I did notice that in my web.config my Visual Studio and Resharper is "Unable to resolve symbol RadUploadHttpModule" and the text in red below also shows as red in Visual Studio.  Is there a DLL problem or a missing DLL perhaps? 

 
      RadUploadHttpModule, Bring2mind.Telerik.RadUpload.Net2" />
     

Ryan Moore
New Member
New Member
Posts:6


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10/06/2008 7:46 PM

Sorry, it didn't like my code.

The line reads (including red coloring):  Bring2mind.Telerik.WebControls.RadUploadHttpModule

 

Ryan Moore
New Member
New Member
Posts:6


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10/06/2008 7:55 PM

Update - I researched the situation.  The DLL's with the current install do not contain a namespace that matches the Web.Config line.  I changed Bring2Mind.Telerik.WebControls.RadUploadHttpModule to read Bring2Mind.Telerik.WebControls.RadUpload and the error has gone away.

Sounds like an updated DLL had a class name change with Telerik?

Peter Donker
Veteran Member
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Posts:4536


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10/08/2008 3:38 PM
Ryan,

The RadUpload in DMX has not changed for about half a year, nor the reference. In the upcoming upgrade 4.4 there will be a config screen that adds and removes these keys from the web.config. This will insulate you even more from this stuff. It is unfortunate that there is some jumping through hoops here, but the nature of the DNN platform is such that multiple module vendors may include the same component (but in different versions). So we need to make sure one module does not break another. Hence the adjusted namespaces. In DotNetNuke 5 there will be fixes for this. But it will be a while before I can safely revert to the original namespaces.

Does your installation work now?

Peter
Ryan Moore
New Member
New Member
Posts:6


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10/08/2008 5:28 PM
Well, it works for me but all the others developers it does not work for. I'm going to reinstall the module and see if that helps.
Ryan Moore
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New Member
Posts:6


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10/08/2008 9:43 PM
I commented out that line. I am using IIS7 and my colleagues are running IIS6. It now works for the other developers as well.

I'm going to play with the section and see if perhaps I need something in there.
Peter Donker
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10/12/2008 9:35 AM
The upcoming version will include a 'web.config' tuning screen which will make this easier. The upload screen that will be used will also be made selectable.

Peter
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