Issues with Subscription mail - Bring2mind

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Forums Document Exchange Lite UI

Last Post 12/03/2007 10:40 PM by Peter Donker

Issues with Subscription mail

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dmxnaiveuser

New Member
Posts:6

11/29/2007 8:04 AM
Hi, I am facing a problem with the subscriptions. When I subscribe to a folder, it gets added to my Subscriptions. But I dont recieve a notification when there is any modification to the folder. I am not sure if there is any setting that needs to changed, Any help is much appreciated. Thanks.

Peter Donker

Veteran Member
Posts:4536

11/29/2007 9:44 AM
Hi, Do you receive any other notifications? Does your email server handle relays? Peter

dmxnaiveuser

New Member
Posts:6

11/29/2007 11:12 AM
Hi Peter, Thanks for your response. I dont recieve any notification.

Peter Donker

Veteran Member
Posts:4536

11/29/2007 6:14 PM
Hi, It looks like an email issue more than a 'subscribe to folder' issue then. The email that goes out is sent via DNN (so make sure the SMTP settings are working). The sender is the person doing the edit (this is likely to change in a future version). The latter means your email server must not be shy when it comes to relaying the email (i.e. from the 'editor' to the 'subscriber'). Peter

dmxnaiveuser

New Member
Posts:6

11/30/2007 10:17 AM
Hi Peter, I checked my SMTP settings and set it right.Now I am able to test my SMTP server and recieve a mail too from the site. But still I am not able to get the notification for subscriptions. Am I missing something?

Peter Donker

Veteran Member
Posts:4536

11/30/2007 3:44 PM
Do you get a notification when the person doing the edit is the same as the person whose email address you use for SMTP settings (usually the portal admin)?

dmxnaiveuser

New Member
Posts:6

12/03/2007 7:43 AM
No I don't :( I dont even recieve the notification that says that I have subscribed for some document.

Peter Donker

Veteran Member
Posts:4536

12/03/2007 10:40 PM
Then I can't understand why it won't send the email. Like I said before it uses the regular DNN methods for this. Nothing fancy. What version of DNN are you using BTW?

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Forums Document Exchange Lite UI

About Bring2mind

Bring2mind is the company of Peter Donker, a DotNetNuke enthusiast who has been involved with the platform from the very beginning. At the same time as the market for modules emerged, he realized there was no good document management solution for the platform yet and he set about creating this. In part he based the module on his experience with other document management systems he used while working as a researcher. His module, Document Exchange, was an instant success and has since become the premier document management solution for DotNetNuke. In 2004 he created Bring2mind as a vehicle for the module and is one of the few successful businesses solely based on a DotNetNuke product.

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