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Forums > Document Exchange > Storage and Security
Error trying to open a Non-approved item
Last Post 06/03/2008 11:59 PM by Peter Donker. 6 Replies.
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Heather
New Member
New Member
Posts:10


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05/16/2008 3:46 PM

We are able to open a document that has already been approved without a problem.  However when a user double clicks on a document in the Non-approved Items list a window opens that says:

Module Load Warning
One or more of the modules on this page did not load. This may be temporary. Please refresh the page (click F5 in most browsers). If the problem persists, please let the Site Administrator know.

I looked in the Event Viewer and this is the error information that shows up:

AssemblyVersion

 My users need to be able to open a document to review it before it is approved.

Thanks,

Heather

: 04.08.02
PortalID: 0
PortalName: VTS Customer Express
UserID: 12
UserName: Karen Matson
ActiveTabID: 36
ActiveTabName: Home
RawURL: /Default.aspx?tabid=36&Command=Core_Download&EntryId=1295
AbsoluteURL: /Default.aspx
AbsoluteURLReferrer:
UserAgent: Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; SIMBAR={4A114C1C-938E-4ADE-A5A4-9014A8E09683}; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.04506.30; .NET CLR 3.0.04506.648)
DefaultDataProvider: DotNetNuke.Data.SqlDataProvider, DotNetNuke.SqlDataProvider
ExceptionGUID: 5ce385d3-1024-4459-a2ab-ce5f41d28abe
InnerException: Object reference not set to an instance of an object.
FileName:
FileLineNumber: 0
FileColumnNumber: 0
Method: Bring2mind.DNN.Modules.DMX.Common.Query.a
StackTrace:
Message: System.NullReferenceException: Object reference not set to an instance of an object. at Bring2mind.DNN.Modules.DMX.Common.Query.a(Int32 A_0, Int32 A_1, Int32 A_2) at Bring2mind.DNN.Modules.DMX.Common.Query.a(NameValueCollection A_0, Int32 A_1, Int32 A_2, String A_3) at Bring2mind.DNN.Modules.DMX.Common.Query..ctor(HttpRequest& Request, PortalSettings& Portal, UserInfo& User, ModuleSettings& DmxModuleSettings) at Bring2mind.DNN.Modules.DMX.Framework.ModuleBase.get_Query() at Bring2mind.DNN.Modules.DMX.Dispatch.a(Object A_0, EventArgs A_1) at System.EventHandler.Invoke(Object sender, EventArgs e) at System.Web.UI.Control.OnInit(EventArgs e) at System.Web.UI.UserControl.OnInit(EventArgs e) at System.Web.UI.Control.InitRecursive(Control namingContainer) at System.Web.UI.Control.InitRecursive(Control namingContainer) at System.Web.UI.Control.InitRecursive(Control namingContainer) at System.Web.UI.Control.InitRecursive(Control namingContainer) at System.Web.UI.Control.AddedControl(Control control, Int32 index) at System.Web.UI.ControlCollection.Add(Control child) at DotNetNuke.UI.Skins.Skin.InjectModule(Control objPane, ModuleInfo objModule, PortalSettings PortalSettings)
Source:
Server Name: MICRO107
Peter Donker
Veteran Member
Veteran Member
Posts:4536


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05/18/2008 8:51 PM
Hi Heather,

Can I confirm that this happens to users that have approval permissions on the document? Or to those that have edit but not approval permissions?

Peter
Heather
New Member
New Member
Posts:10


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05/28/2008 9:51 PM

Hi Peter,

I have several users that are members of the Administrators and the Managers group.  Both of these groups have Edit/Approval permissions on the document in Non-Approved items however when they double click the file they get the error described below.

However the portal admin can open these files without a problem.

Thanks,

Heather
Peter Donker
Veteran Member
Veteran Member
Posts:4536


--
06/02/2008 5:18 PM
Hi Heather,

Sorry for the delay. I cannot seem to replicate this. I use DMX 04.02.03 and have a folder with the following permission set:

Add: Administrators, Editors
Edit: Administrators
View: All Users, Administrators
Approve: Approvers

I log in as editor and add a document. I log in as approver and I can download the item that I now find under 'Unapproved items'. I later approve it, log back in as editor and create a new version. Log back in as approver, go to unapproved items, where it is again, and I can download (double click, right click, or menu).

Which version of DNN/DMX are you running?

Thanks,

Peter
Heather
New Member
New Member
Posts:10


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06/03/2008 4:38 PM

Hi Peter,

Thanks for responding.

I have a group called Managers, one member of this group is responsible for adding the documents and then another member is responsible for approving the documents.

We are currently using version 4.00.06, I will upgrade to the latest version and see if that will help.  We are also starting to see problems with trying to view the attibutes on a file, we get the same error that I have already listed.

Thanks,
Heather
Heather
New Member
New Member
Posts:10


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06/03/2008 5:00 PM
Peter,

I have upgraded to the most recent version and so far that seems to have fixed the problem. I am going to put a couple of users on it today to see if they can break it. I'll keep you updated.

Thanks,
Heather
Peter Donker
Veteran Member
Veteran Member
Posts:4536


--
06/03/2008 11:59 PM
Hi Heather,

That makes a lot of sense. Keep me posted.

Peter
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