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Open in Word problem

Last Post 04/29/2009 11:57 AM by Peter Donker. 8 Replies.

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knappster

New Member
Posts:15

07/29/2008 3:51 PM
Hi, I'm having a problem with the option of "Open In Word" when you right click a file. If I select this option nothing happens, but if I go to Windows Task Manager, the Winword.exe process is started. If I double click the file then I can open it in Word fine. I'm using version 04.02.03. Any ideas why this is?

Peter Donker

Veteran Member
Posts:4536

07/29/2008 5:09 PM
This is related to IE. IE needs to be allowed to spark off Word. This depends on an ActiveX that lives on your PC. If the site has an insufficient trust level on your IE then it won't be able to run this ActiveX. Check out the WebDAV documentation about trust level and IE. Peter

muzchap

New Member
Posts:10

07/29/2008 5:20 PM
Cheers, working now, my fault for not reading the manual properly!!

graphicguru

New Member
Posts:3

04/07/2009 1:36 PM
I followed the manual but where i leaved the point of i don't get it, when i right click to "open in word" I'm getting a message at the status bar with yellow exclamation mark and ! Done. when i check the error it says "Automation server can't create object" what this mean where I'm leaving the step behind. checking in task manager Windword.exe is started any idea peter.

graphicguru

New Member
Posts:3

04/09/2009 6:32 AM
Hello no one to help me on this, I have even problem "open in windows explorer" error on status bar shows " SlideStartTime" is null or not an object. can any one help me out...

Peter Donker

Veteran Member
Posts:4536

04/09/2009 9:20 AM
Hi, The 'Automation server can't create object' JS error is a sign that the browser is not allowed to start Word. Basically this means that the security has not been brought down enough for this to happen. Check the ability to start unsigned ActiveX components. The second JS error you saw is new to me. I'll see where that one came from. Peter

shelly campbell

New Member
Posts:26

04/28/2009 2:57 AM
Did you ever determine where the second JS error was coming from? We're having the same issue. When we try and open a word doc from DMX, Word starts up but then a JS error is thrown and I'm not quite sure where that is coming from. When I try and open the http://servername/dmxdav.axd/ location in Word, the folder where the files were placed is showing as an empty folder. Thanks for any help you can provide!

shelly campbell

New Member
Posts:26

04/28/2009 3:52 AM
the js error states "the document name or path is not valid"

Peter Donker

Veteran Member
Posts:4536

04/29/2009 11:57 AM
- in touch with Shelly through email - Note that it is impossible for me to say at a distance what part of the WebDAV chain is not working or correctly configured. Usually it means taking a tool like Fiddler to figure out what is wrong. And another note: if you miss anything from either the installation manual or the webdav manual (under help menu of DMX) then WebDAV is likely not to work. It really depends on every piece of the chain working. Peter

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