DMX module is empty in IE7/Vista browser

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Last Post 12/19/2008 5:42 PM by Jeff Stark. 6 Replies.

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Jeff Stark

New Member
Posts:4

12/19/2008 2:12 AM
When accessing my site from my w2k3 server box on IE6 the module is working as expected. When I switch to my IE7/Vista box the module appears as an empty box on the screen. Is this a known issue. I am sorry I dont have much time to research this as we are suppose to go live next week and I have over 1000 documents to migrate to this DMS since I purchased it today. Jeff

Jeff Stark

New Member
Posts:4

12/19/2008 3:12 PM
I am really struggling here, if I cant get something to work in the next few hours I am going to have to go with another module that I demo'd and worked fine but did not have all of the features that DMX has...anyone have any suggestions whey I can only see the module when I am logged in on the web server itself? Any other server/desktop shows just a blank module with a grey bar along the top. Any ideas/assistance would be greatly appreciated.

Peter Donker

Veteran Member
Posts:4536

12/19/2008 4:46 PM
Jeff, First: if an emergency contact us by email. Second: it sounds like a javascript issue. The is frequently the case when the box remains empty. Do you still have whitespace filtering on? It is mentioned in the installation manual. Peter

Jeff Stark

New Member
Posts:4

12/19/2008 4:49 PM
I just walked back thru the installation manual over the last hour...verifying everything. The only issue I can find is I did not have c:\windows\microsoft.net\framework\v2.0.50727\aspnet_isapi.dll entered in the Wildcard Application Maps...after adding that, performing an iisreset now my site throws a 404 on every new page. I have verified the existance of this file. Whitespace is definitely off. Sorry I wasnt sure what email to use, as I said I am under the gun and just trying to get this done as quick as possible.

Peter Donker

Veteran Member
Posts:4536

Peter Donker

Veteran Member
Posts:4536

12/19/2008 5:32 PM
Resolved. Turns out there was a character out of place ('a random /' in Jeffs' words) in the web.config.

Jeff Stark

New Member
Posts:4

12/19/2008 5:42 PM
Yeah mostly likey I fat fingered it...but thanks a ton Peter for the very prompt assistance! I am so glad to get this resolved, I did NOT want to revert to that other module :)

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