Insert Base Folder script causes license error

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Insert Base Folder script causes license error

Last Post 01/24/2009 11:22 PM by Peter Donker. 3 Replies.

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Curtis Eidson

New Member
Posts:5

01/16/2009 9:29 PM
Hi-- (running dmx 5.0.1 & dnn 4.8.4) I ran the "insert base folder" script that created a new folder "New Base Folder". When I click edit on the "new Base folder" (to rename the folder), I receive the following "error": "The module has not been activated or there is an issue with the license. Check your licenses on your licenses page on www.bring2mind.net. Log in using the account you received when you first bought the product." I've checked my license and everthing looks ok. Is this the correct behaviour for the edit button? Shoudl I be able to rename the folder, and if so, what is the correct method? thanks, Curtis

Peter Donker

Veteran Member
Posts:4536

01/18/2009 11:25 PM
Hi Curtis, Aparently the module thinks the license is not good. Can you tell me what the license screen says? At the top there is a short message about the activation. Please send it to me (peter at bring2mind dot net) in an email and I'll have a look. Peter

Curtis Eidson

New Member
Posts:5

01/20/2009 6:12 PM
it says: Status: The module has not been activated or there is an issue with the license. Check your licenses on your licenses page on www.bring2mind.net. Log in using the account you received when you first bought the product. Account: Invoice: Activated: No I did activate the module. I even received an email saying that i only had 1 activation left (i previously had 2). I guess i'll try and re-activate?

Peter Donker

Veteran Member
Posts:4536

01/24/2009 11:22 PM
Hi Curtis, The first 2 lines indicate that the account and invoice were not saved. Can the asp.net worker process save to portals/_default/dmxlicense.config. Try deleting that file if it's there and reactivating. Note that existing activations are stored with us as well and do not eat from the activation count when you delete this file. Peter

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Forums > Document Exchange > Installation and Activation Issues

About Bring2mind

Bring2mind is the company of Peter Donker, a DotNetNuke enthusiast who has been involved with the platform from the very beginning. At the same time as the market for modules emerged, he realized there was no good document management solution for the platform yet and he set about creating this. In part he based the module on his experience with other document management systems he used while working as a researcher. His module, Document Exchange, was an instant success and has since become the premier document management solution for DotNetNuke. In 2004 he created Bring2mind as a vehicle for the module and is one of the few successful businesses solely based on a DotNetNuke product.

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