license renewed but kept getting EXPIRE SOON message

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Last Post 06/01/2009 2:04 PM by G2 Excel. 6 Replies.

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G2 Excel

New Member
Posts:11

05/14/2009 3:53 PM
Peter, I haven't been able to send you emails recently. my problem is not with DMX itself, but the emails regarding the license renewal. I kept getting emails which state license to expire soon. We already renewed in April. I tried to reactivate from our portal, hoping the expireation date can be extended, which did not change anything, the service expires at the same old date. Please advise what is needed to extend the license support. Thanks.

Peter Donker

Veteran Member
Posts:4536

05/14/2009 9:09 PM
Hi, Please contact me by email with the invoice code and I'll check this asap. Sorry for the inconvenience. Peter

G2 Excel

New Member
Posts:11

05/18/2009 1:30 PM
Hi, peter, I tried to email you the details but still failed. I actually have not been able to send you any message through emails in the past a few months. Both info@bring2mind.net and Peter@bring2mind.net do not work. Below is email error. I hope you can find our invoice, etc details from my account login G2_excel. Thank you Your message did not reach some or all of the intended recipients. Subject: RE: SubscribedEmail Sent: 5/14/2009 3:23 PM The following recipient(s) could not be reached: info@bring2mind.net on 5/16/2009 4:52 PM The e-mail system was unable to deliver the message, but did not report a specific reason. Check the address and try again. If it still fails, contact your system administrator. < mail.sim-gtech.com #4.0.0 X-Spam-Firewall; lost connection with greenmail.greenmont.nl[213.156.4.202] while sending end of data -- message may be sent more than once>

Peter Donker

Veteran Member
Posts:4536

05/20/2009 9:35 PM
Hi, I have not noticed an email outage. Very strange. Try this as well then: peter@greenmont.nl Peter

G2 Excel

New Member
Posts:11

05/28/2009 7:35 PM
Hi, peter, I have used 3 different email addresses, the one sent on May 20th at your greenmont.nl seemed going through ass I did not get returned error yet. But I haven't received response from you, so i wonder maybe you still haven't got my message yet? Thank you

Peter Donker

Veteran Member
Posts:4536

06/01/2009 12:26 AM
I believe we have it solved now, right?

G2 Excel

New Member
Posts:11

06/01/2009 2:04 PM
Yes, through direct emails. Thanks Peter

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