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5.1.1 install is slow!
Last Post 01/29/2010 9:55 PM by Kevin Jenkins. 11 Replies.
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Kevin Jenkins
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08/07/2009 8:30 PM

Actually, browsing folders, files and categories is normal.  Uploads are fast too.  It's just when I edit attributes (permissions, adding a new folder, etc) and click the "Finish" button it takes about 20-30 seconds to finish the postback.  I can't figure out what's going on.  Anyone else experiencing this?

Thanks!

Kevin

Kevin Jenkins
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08/07/2009 8:34 PM
just want to point out that WEBDAV is disabled but it's still very slow when editing attributes and creating new folders.
Kevin Jenkins
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08/07/2009 10:48 PM

I've completely uninstalled the module (ran the uninstall script) and reinstalled.  I've also rebooted the server but it's still taking 30 seconds to postback when I click "Finish" after editing attributes or adding a new folder.

Kevin Jenkins
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08/07/2009 11:10 PM
sorry for all the posts! i just keep forgetting to give you more information. i'm running DNN 5.1.1 on IIS6 with SQLServer 2005.

Importing files also fails because it takes about 30 seconds to import each file and it times out after importing 3 or 4 files. it almost seems like it's a database write/update issue because the uploads and viewing of the files works just fine. the DNN modules on the rest of the site are working just fine.
Peter Donker
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08/11/2009 8:54 PM
Hi Kevin,

It's hard to tell from here what's going on. It certainly does not correspond with our experience. Trying to analyze this I come up with the following possiblities:

1. There is an external process that in some way interacts with the system when you click Finish.
2. One of the items in the installation (DNN(DMX/SQL/IIS) is quirky.

Ad 1. If it were duing file upload, my guess would be the content indexing. But you specifically mention attribute editing, which does very little (it doesn't touch any files on disk).
Ad 2. Primary candidate is the SQL database. There is a trigger which does some cleanup after a record is edited. You can test if it's this by doing a manual edit in SQL mgt studio. Open the DB and go to the DMX_Entries table. Take any record and edit for instance the Author field. This field is completely unrelated to anything else so you don't run a risk of corrupting anything. How long does it take after you click away from the record, for the record to update?

Peter
Kevin Jenkins
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08/17/2009 9:22 PM
Hi Peter,

I've tried this. When I edit rows in the SQL Mgmt Studio it's very fast. When I click finish on Edit Attributes, even if I don't change the permissions, it takes 20-30 seconds. It's very strange. Here is the URL w/ querystring that it hangs on:

DocumentExchangeAdmin.aspx?Command=Core_Edit&EntryId=3

that's just an example. Could there possibly be something in the trigger that's slowing it down?

Peter Donker
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08/20/2009 11:27 AM
Hi Kevin,

Can you check the following file: portals/[id]/DMX.config. There is a value for IsInitialized. Is it true or false? If False, please change to True manually and restart application. Then see if this speeds things up.

Peter
Kevin Jenkins
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08/20/2009 9:26 PM
hi peter,

thanks again for trying to help me. everything works normally until i try to update the CoreMeta data and permissions then it just hangs for 20 or 30 seconds. ugh.
Peter Donker
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08/21/2009 3:48 PM
Hi Kevin,

Can you be more specific? It hangs -after- you click next on the core meta data, or after the permissions?

Peter
Kevin Jenkins
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10/05/2009 6:45 PM
hi peter,

been bogged down on many other projects for the past couple of months but now i'm back to trying to make DMX 5.1.3 work. i've created a completely new server and database installation and just installed the DMX module again. DMX is still not functioning properly but it's much faster than the old installation... it now takes about 5-6 seconds when i hit finish AFTER uploading a file instead of 30 seconds like before. still way too long. the biggest issue is that i cannot import a folder of 90 files... it takes 6 seconds per file to import regardless of how small the actual file is and the import will eventually timeout. i know i can increase the timeout but it really should work properly as is.

so, the upload is lightning fast but DMX hangs when applying permissions/attributes. i've tested all the tables in SQL Mgmt Studio and none of them hang - changes in the tables commit immediately.

oh, and to be clear, it happens after editing permissions NOT the core metadata.

we may have to just go back to trusty DMX 3.x if we can't resolve this. ugh.
Peter Donker
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10/14/2009 11:08 AM
Hi Kevin,

We're tracking something that was introduced in DNN 5 that may adversely affect performance. It has to do with the way scripts are run.
For the import: why don't you increase the execution timeout?

Peter
Kevin Jenkins
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01/29/2010 9:55 PM
good news! i just installed 5.2.2 and now everything is working great. perhaps the new release fixed my problem. thanks!
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