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stupid question - license service period
Last Post 01/22/2010 3:02 PM by Peter Donker. 1 Replies.
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Alex
New Member
New Member
Posts:8


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01/21/2010 6:11 PM

How do I renew the license service period?

Do I need to purchase the product again, or is there a license/service renewal fee?

 

thanks,

alex 

Peter Donker
Veteran Member
Veteran Member
Posts:4536


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01/22/2010 3:02 PM
Hi Alex,

Before the period runs out you get sent a number of emails. You are directed to this site to a page where your licenses are listed. You click the renew button next ot it and it takes you to a checkout. If you don't see the button (probably because the renewal date has expired) then contact me by email.

After this you'll get an email restating your license details but you'll see a new 'service until' date. Then you go to your DMX licensing page and just click activate again. It will take your existing detials and rerequest the expiry dates and save them to disk.

That's it. Let me know if you need to know more.

Peter
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