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Problems with PDF Files

Last Post 09/14/2011 2:40 PM by AlexKRE. 2 Replies.

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Herman Howard

New Member
Posts:15

03/23/2010 6:57 PM
I am running DMX Document Exchange Professional 5.01.03 with DMX Navigator 2.00.03. DNN 4.9.1 IIS 6.0 SQL Server 2005 Windows Server 2003. I have recently started getting complaints from my users about intermitting issues with opening PDF files. I checked and we are getting the following error message. ("Adobe Reader could not open 'filename.xxx' because it is either not a supported file type or because the file has been damaged (for example, it was ent as an email attachment and wasn't correctly decoded"). Any help is greatly appreciated. HHIII.

Peter Donker

Veteran Member
Posts:4536

03/23/2010 9:29 PM
Hi Herman, Try using a later version of DMX. In 5.2.0 code was added to remove the accept-range for acrobat files due to intermittent issues with IE only handing part of the acrobat file to acrobat which promptly refused to open the file. I believe this is your issue. Peter

AlexKRE

New Member
Posts:1

09/14/2011 2:40 PM
There is a program which is able to help in this complicated situation. It owns many other facilities such as restoring data after power failures, virus attacks. pdf recovery has features allowing to solve out problems with corrupted or lost pdf documents.

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About Bring2mind

Bring2mind is the company of Peter Donker, a DotNetNuke enthusiast who has been involved with the platform from the very beginning. At the same time as the market for modules emerged, he realized there was no good document management solution for the platform yet and he set about creating this. In part he based the module on his experience with other document management systems he used while working as a researcher. His module, Document Exchange, was an instant success and has since become the premier document management solution for DotNetNuke. In 2004 he created Bring2mind as a vehicle for the module and is one of the few successful businesses solely based on a DotNetNuke product.

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