Adam,

Notification depends on the resx file that is used. Every action that occurs in DMX has a particular code. These codes can be found in the DMX_LogTypes table (e.g. "Add", "Edit", etc). This code is used to check if a notification should be sent. The Logging resource file (e.g. ../DMX/App_LocalResources/Logging.ascx.resx) file is read and for an edit operation the module looks for 'Edit.Notification'. The string that is there (default EMAIL_DMX_NOTIFICATION) is used to construct EMAIL_DMX_NOTIFICATION_SUBJECT and EMAIL_DMX_NOTIFICATION_BODY to find the notification texts for this. If Edit.Notification is empty, no notification is sent.

I suggest you check out your logging resource file. I gather you use another locale than English. I've tried to check as much as I can of the supplied locales with DMX (DE, NL, FR, IT, ES), but I'm not sure which one you use. Make sure you have the correct setup of strings.

Peter

Peter,

You have right that I have used another locale (PL) but after your suggestion I deleted it from portal. Now I have only English language available. But this not resolve my problem. I have also installed once again DMX module. Could you give me any other suggestions, please?

Adam

Adam,
This is the only one I have. I explained all the steps between your 'click' and notification being sent. Somewhere something is breaking the chain. Other than the above I can only think of the SMTP parameters under the host tab.
Peter

Peter,

I have a backup of previous portal version. I attached it back and all notification are working properly. After installation new version of DMX only 'audit e-mail' receive messages. On backup copy is only English language installed and I didn't made any changes in SMPT configuration.

Regards,
adam

Hi Adam,
Obviously there is a problem with the localization. What version of DNN/DMX are we talking about? There have been no notification problems with DMX lately.
Peter

Peter,

I tested DMX_03.02.01 on DNN 3.1.1 and DNN 3.2. and results are the same.

adam

Adam,
I found a bug! This explains the symptoms you're seeing. The notifications are not sent if/when you're running your dnn installation in a subfolder of the web root (i.e. anything other than "/" as a path to DNN). Thanks for helping me track this one down. In the upcoming version this will be fixed.
Peter

Hi Peter,

I have installed a new version of DMX 3.3.1 and also migrated a DNN to ver 3.2.2 and problem with notifcation still exists.

Regards,
adam

Peter,

Our subscriptions are working, but they are always going out with a "sent from" of my email address, presumably since I uploaded the folders and documents to DMX. Is there a way to specify a generic admin email address that all subscription notices would come from?

Mike

Adam,
We'll have to do this offline. Like this I'm just guessing what is wrong with your installation.
Mike,
For now it will remain to be apparently sent by the person doing the action. I'll put your request on the wish-list. It sounds logical.
Peter

Peter,

I'm not the person doing the action. I set up DMX and created the collections at the root level. I have other people maintaining the library, and when they make a security change, the notification still comes from my address. Just clarifying that..

Thanks

 

Hi Peter,

I face some problems with the Loggins.ascx.resx file.

In the send mail function, when i hardcode the Subject and Body, it works fine.

But it does not send any mail, if  I specify this resx file for use.  Any suggestions on what the problem might be?

Thanks.

Hi,
I will try to make a debugging feature in a future version so notifications can be easier traced. I have no explanation why a notification does not get sent. The actual mailing is done through DNN so that's where DMX's responsibility stops.
Peter

Hi Peter,

Thanks for your response. The mail goes out for deletion, upload and Edit.

But the Subscription mail alone is not sent. Any suggestions?

Thanks.

Hi,
Yes, I think I know why. I'll see if this can be fixed.
Peter