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Renewed License is not extending the Service Until date
Last Post 07/21/2010 8:54 PM by Peter Donker. 1 Replies.
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LindaW
New Member
New Member
Posts:1


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07/19/2010 12:11 PM

I have purchased a new subscription as the old one expired on 5 Oct 2008.  I have been issued with a new Invoice Number I can enter this on the license page and get a valid response with an activation key when I click on the Request Activation button.  When I click save the Service until and Invoice number are not saved.  How do I modify these values before upgrading?

I am currently using version 4.01 and am trying to upgrade to version 5.2.9.

 

Thanks

Linda

Peter Donker
Veteran Member
Veteran Member
Posts:4536


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07/21/2010 8:54 PM
Hi Linda,

Delete portals/_default/dmxlicense.config. Probably during some disk operation it became read only.

Peter
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