Error Loading Callback Dataa - Bring2mind

Bring2mind Forums

Error Loading Callback Dataa

Last Post 11/18/2010 12:37 AM by Cliff Richardson. 9 Replies.

Sort:

	Prev Next
You are not authorized to post a reply.

Author

Messages

Cliff Richardson

New Member
Posts:9

11/09/2010 6:56 AM
This error message started popping up with DMX installation: Error loading callback data. We are also no longer able to view documents, or do anything. The module is almost unusable. Have you seen this error before and know what might be generating it?

Peter Donker

Veteran Member
Posts:4536

11/10/2010 4:50 PM
Hi Cliff, It is a generic Ajax error meaning that what was returned by the server did not meet expectations. You can check this out when you use Fiddler. You'll see all the web calls and their return. In general errors are logged to the event log which you can see under Admin > Event Viewer. Peter

Cliff Richardson

New Member
Posts:9

11/11/2010 5:40 PM
Hi Peter, Thank you. I have Fiddler loaded up, but what am I looking for? As added info, the site is using https, DNN 5.5.1, DMX 5.3.2. I have other modules using AJAX that are working fine. I also looked in the Event Viewer but I don't see any events related to the DMX. Any ideas? Cliff

Cliff Richardson

New Member
Posts:9

11/11/2010 7:31 PM
I'm also using IIS 7. I'm really at a loss here. All my other ajax modules work just fine. I read somewhere that the storage of documents is now in sql instead of the file system, but when I click on Storage and try to set it to sql it keeps reverting back to disk in the drop down. Any ideas?

Cliff Richardson

New Member
Posts:9

11/11/2010 9:51 PM
I just tried sending in a bug report from the "Get Help" menu in the module itself, but this also causes an error, so I don't know if the email made it through.

Cliff Richardson

New Member
Posts:9

11/15/2010 11:04 PM
I really need some help on this. Is there any one who can offer some advice on what to do next?

Cliff Richardson

New Member
Posts:9

11/15/2010 11:34 PM
In trying to understand fiddler I did find this error but have no idea why it would be occurring: X-Redirect-Reason: Wrong Portal Requested

Peter Donker

Veteran Member
Posts:4536

11/16/2010 6:31 PM
Cliff, Please contact me by email. If I can log in myself I may be able to debug it myself. Otherwise send me a Fiddler trace and I'll have a look. Peter

Cliff Richardson

New Member
Posts:9

11/18/2010 12:36 AM
Peter helped me resolve this one offline. Essentially it boiled down to this: We are using the iFinity.FriendlyURL url rewriter. DMX, then when clicking on the "+" in the treeview, or trying to open a document was attempting to open a link that was in turn being redirected away from the page the DMX module was on. The resolution was to add "DesktopModules" to the donotRedirectRegex attribute of the iFinity provider. The code looks like this in the web.config (See DesktopModules added nearly at the end of the code string). Thanks for all your help, Peter, and bringing this to a successful conclusion!

Cliff Richardson

New Member
Posts:9

11/18/2010 12:37 AM
Sorry, the code didn't post. It looks like this wrapped in open and closing tags add name="iFinity.FriendlyUrl" type="iFinity.DNN.Modules.FriendlyUrl.DNNFriendlyUrlProvider, iFinity.FriendlyUrlProvider" includePageName="true" regexMatch="[^\+a-zA-Z0-9 _-]" urlFormat="HumanFriendly" redirectUnfriendly="true" doNotRedirect="SearchResults" checkForDupUrls="true" forceLowerCase="true" redirectWrongCase="false" replaceSpaceWith="-" logCacheMessages="false" doNotRedirectRegex="/HtmlEditorProviders/\|[.]LinkClick\.aspx[.]/\|/DesktopModules/"

You are not authorized to post a reply.