I have successfully removed PDFViewer and Shortlist by using instructions on another post.  I have now reinstalled Shortlist (which I've very much needing to use) and I still get the following error when trying to click on any of the items listed in my Shortlist module.

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<!-- Start_Module_676 -->

Error: Shortlist is currently unavailable. DotNetNuke.Services.Exceptions.ModuleLoadException: ? ---> System.TypeLoadException: ? at Bring2mind.DNN.Modules.DMX.Shortlist.Shortlist.DownloadEntry(Int32 EntryId, String DownloadMethod) at Bring2mind.DNN.Modules.DMX.Shortlist.Shortlist.Page_Load(Object sender, EventArgs e) --- End of inner exception stack trace ---

 

 

Please help!

 

Mike

Mike,
It is hard to see what your installation is like now. The trace is pretty vague and indicates some dll is missing but I'm not sure what. What is your setup? I.e. DNN, DMX versions.
Peter

DNN 3.1.1, DMX 3.02.01

If I could remove the PDF Viewer and Shortlist, then reinstall Shortlist, I think it would solve the problem. These are the only two modules I've added or attempted to remove at the time the error started occurring. I really would like to use shortlist to display Library contents in other areas of my site, but the PDF Viewer doesn't really work well for me. Trying to remove the PDF Viewer is where my problems began.

Thanks

Mike

Mike,

Maybe if I explained about how they 'hook into' DMX and DNN, maybe you'll be able to check their removal and/or remove yourself. The PDF viewer overrides a setting found in the table DMX_Extensions. You'll find File.Adobe.Acrobat in that table (under extension key) and a reference for the 'control to load'. For most files this is ViewDetails.ascx. This is changed for the PDF viewer to point to a control supplied by this addon. Obviously you could set that back to ViewDetails.ascx if you want and the addon wouldn't interfere any longer.

To completely remove the addon you'd have to intervene at 3 places: (1) remove it from DesktopModules table, (2) remove it from DMX_Addons table, and (3) remove the directory under DesktopModules/Bring2mind/DMX/Addons.

Kind regards,

Peter

Thanks, peter. That was exactly the information I was looking for. I will attempt to clean up my mess later this evening and see if I can get the Shortlist functioning again.

Mike

Okay, I have successfully removed PDF Viewer and Shortlist. I reinstalled Shortlist with no errors, added the module to a page and pointed it to a collection in the Library. The document list then displays correctly, but if I click to download any of the docs, I get the following message (which opens in a new window)...

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An error has occurred.
Error: Shortlist is currently unavailable.

Mike,
Can you tell me what the error log says (under admin menu)? Secondly, can you tell me what the url is of the download link?
Peter

The URL is...

http://bid-dev/Organizati...ommand=Core_Download

and the error log states...


Error: Log Viewer is currently unavailable.
DotNetNuke.Services.Exceptions.ModuleLoadException: Timeout expired. The timeout period elapsed prior to completion of the operation or the server is not responding. ---> System.Data.SqlClient.SqlException: Timeout expired. The timeout period elapsed prior to completion of the operation or the server is not responding. at System.Data.SqlClient.SqlCommand.ExecuteReader(CommandBehavior cmdBehavior, RunBehavior runBehavior, Boolean returnStream) at System.Data.SqlClient.SqlCommand.ExecuteNonQuery() at Microsoft.ApplicationBlocks.Data.SqlHelper.ExecuteNonQuery(SqlConnection connection, CommandType commandType, String commandText, SqlParameter[] commandParameters) at Microsoft.ApplicationBlocks.Data.SqlHelper.ExecuteNonQuery(String connectionString, CommandType commandType, String commandText, SqlParameter[] commandParameters) at Microsoft.ApplicationBlocks.Data.SqlHelper.ExecuteNonQuery(String connectionString, CommandType commandType, String commandText) at Microsoft.ApplicationBlocks.Data.SqlHelper.ExecuteNonQuery(String connectionString, String spName, Object[] parameterValues) at DotNetNuke.Services.Log.EventLog.DBLoggingProvider.Data.SqlDataProvider.PurgeLog() at DotNetNuke.Services.Log.EventLog.DBLoggingProvider.DBLoggingProvider.PurgeLogBuffer() at DotNetNuke.Modules.Admin.Log.LogViewer.Page_Load(Object sender, EventArgs e) --- End of inner exception stack trace ---



I know there's a way to increase this timeout somewhere in webconfig, but I can't remember where.

Mike

This is more like an error in your dnn installation. By the looks of it the error log could be too full because the retrieval takes too long.
Peter

The DMX Addons table shows no entry for Shortlist since I reinstalled. I remember there was an entry in this table for the PDF Viewer, but I don't remember if one was required for Shortlist.

Also, on the EventLogConfig table, one of the LogTypeKey entries is NULL. I'm wondering if this is causing the log error. Anyway, I am viewing the event log directly in Enterprise Manager. Is there anything in particular that I should look for that has to do with DMX Shortlist error?

Mike

Possibly a more informative error message now...

Error: Shortlist is currently unavailable.
DotNetNuke.Services.Exceptions.ModuleLoadException: Could not load type Bring2mind.DNN.Modules.DMX.Business.ExtensionsInfo from assembly Bring2mind.DNN.Modules.DMX, Version=3.1.0.31875, Culture=neutral, PublicKeyToken=null. ---> System.TypeLoadException: Could not load type Bring2mind.DNN.Modules.DMX.Business.ExtensionsInfo from assembly Bring2mind.DNN.Modules.DMX, Version=3.1.0.31875, Culture=neutral, PublicKeyToken=null. at Bring2mind.DNN.Modules.DMX.Shortlist.Shortlist.DownloadEntry(Int32 EntryId, String DownloadMethod) at Bring2mind.DNN.Modules.DMX.Shortlist.Shortlist.Page_Load(Object sender, EventArgs e) --- End of inner exception stack trace ---

Shortlist does not create an entry in Addons. A new version will be released shortly that takes care of a couple of issues that came up in conjunction with DMX 3.3.1.
Peter

Thanks, Peter. Shortlist will be a big benefit to our intranet site.

Mike

Check out the latest Shortlist (01.01.00). Let me know if there are any issues.
Peter

Works perfectly! Thanks as always for your quick work in releasing this.

Mike