Hi

I upgraded our DNN 3.2.2 site to v 5.06.02, and since DMX was no longer working I thought to just upgrade the version from originally v3.4.3 to v 5.2.9, and Navigator v2.00.05, but now I get the attached errors and cannot seem to configure any settings for the modules?

Please advise if any ideas.

Thanks

===============================================

Visible By Administrators Only

Error: Navigator is currently unavailable.
DotNetNuke.Services.Exceptions.ModuleLoadException: D:\Web.ORG\Sharp-partners\DesktopModules\Bring2mind\DMX\Addons\Navigator\Navigator.ascx(17): error BC30560: 'TreeView' is ambiguous in the namespace 'ComponentArt.Web.UI'. ---> System.Web.HttpCompileException: D:\Web.ORG\Sharp-partners\DesktopModules\Bring2mind\DMX\Addons\Navigator\Navigator.ascx(17): error BC30560: 'TreeView' is ambiguous in the namespace 'ComponentArt.Web.UI'. at System.Web.Compilation.BuildManager.CompileWebFile(VirtualPath virtualPath) at System.Web.Compilation.BuildManager.GetVPathBuildResultInternal(VirtualPath virtualPath, Boolean noBuild, Boolean allowCrossApp, Boolean allowBuildInPrecompile) at System.Web.Compilation.BuildManager.GetVPathBuildResultWithNoAssert(HttpContext context, VirtualPath virtualPath, Boolean noBuild, Boolean allowCrossApp, Boolean allowBuildInPrecompile) at System.Web.Compilation.BuildManager.GetVPathBuildResult(HttpContext context, VirtualPath virtualPath, Boolean noBuild, Boolean allowCrossApp, Boolean allowBuildInPrecompile) at System.Web.UI.TemplateControl.LoadControl(VirtualPath virtualPath) at System.Web.UI.TemplateControl.LoadControl(String virtualPath) at DotNetNuke.UI.ControlUtilities.LoadControl[T](TemplateControl containerControl, String ControlSrc) at DotNetNuke.UI.Modules.ModuleHost.LoadModuleControl() --- End of inner exception stack trace ---


=====================================================

Error loading Bring2mind/DMX/ViewCollection.ascx
DotNetNuke.Services.Exceptions.ModuleLoadException: D:\Web.ORG\Sharp-partners\DesktopModules\Bring2mind\DMX\ViewCollection.ascx(34): error BC30560: 'Menu' is ambiguous in the namespace 'ComponentArt.Web.UI'. ---> System.Web.HttpCompileException: D:\Web.ORG\Sharp-partners\DesktopModules\Bring2mind\DMX\ViewCollection.ascx(34): error BC30560: 'Menu' is ambiguous in the namespace 'ComponentArt.Web.UI'. at System.Web.Compilation.BuildManager.CompileWebFile(VirtualPath virtualPath) at System.Web.Compilation.BuildManager.GetVPathBuildResultInternal(VirtualPath virtualPath, Boolean noBuild, Boolean allowCrossApp, Boolean allowBuildInPrecompile) at System.Web.Compilation.BuildManager.GetVPathBuildResultWithNoAssert(HttpContext context, VirtualPath virtualPath, Boolean noBuild, Boolean allowCrossApp, Boolean allowBuildInPrecompile) at System.Web.Compilation.BuildManager.GetVPathBuildResult(HttpContext context, VirtualPath virtualPath, Boolean noBuild, Boolean allowCrossApp, Boolean allowBuildInPrecompile) at System.Web.UI.TemplateControl.LoadControl(VirtualPath virtualPath) at System.Web.UI.TemplateControl.LoadControl(String virtualPath) at Bring2mind.DNN.Modules.DMX.Dispatch.ᜀ(Object A_0, EventArgs A_1) --- End of inner exception stack trace ---

Looks like a disk permission error in your site as you upgraded. Please delete the Bring2mind.ComponentArt.Web.UI.dll from the bin folder. Note that you may have other issues as the installer needs to overwrite/delete some files and this error is an indication it couldn't.

Peter

thank you

after I deleted the file, I now get these errors below.


AssemblyVersion: 5.6.2
PortalID: -1
PortalName:
UserID: -1
UserName:
ActiveTabID: -1
ActiveTabName:
RawURL:
AbsoluteURL:
AbsoluteURLReferrer:
UserAgent:
DefaultDataProvider: DotNetNuke.Data.SqlDataProvider, DotNetNuke.SqlDataProvider
ExceptionGUID: 83969dfd-9c42-4229-bc0d-4d3c7614992a
InnerException: The type initializer for 'Bring2mind.DNN.Modules.DMX.Data.DataProvider' threw an exception.
FileName:
FileLineNumber: 0
FileColumnNumber: 0
Method: System.Activator.CreateInstance
StackTrace:
Message: System.TypeInitializationException: The type initializer for 'Bring2mind.DNN.Modules.DMX.Data.DataProvider' threw an exception. ---> System.ArgumentNullException: Value cannot be null. Parameter name: type at System.Activator.CreateInstance(Type type, Boolean nonPublic) at DotNetNuke.Framework.Reflection.CreateObject(String ObjectProviderType, String ObjectProviderName, String ObjectNamespace, String ObjectAssemblyName, Boolean UseCache) at DotNetNuke.Framework.Reflection.CreateObject(String ObjectProviderType, String ObjectNamespace, String ObjectAssemblyName) at Bring2mind.DNN.Modules.DMX.Data.DataProvider.ᜀ() at Bring2mind.DNN.Modules.DMX.Data.DataProvider..cctor() --- End of inner exception stack trace --- at Bring2mind.DNN.Modules.DMX.Data.DataProvider.Instance() at Bring2mind.DNN.Modules.DMX.Common.Settings.DMXSettingsTable..ctor(Int32 PortalId) at Bring2mind.DNN.Modules.DMX.Common.Settings.HostSettings..ctor() at Bring2mind.DNN.Modules.DMX.Common.Settings.HostSettings.GetHostSettings() at Bring2mind.DNN.Modules.DMX.Services.Logging.LoggingController.ᜀ() at Bring2mind.DNN.Modules.DMX.Services.Logging.LoggingController.LogMessage(Int32 PortalId, String Application, Exception exc, Level messageLevel, String message)
Source:
Server Name: NJMSGWEBD04
====================================================

AssemblyVersion: 5.6.2
PortalID: -1
PortalName:
UserID: -1
UserName:
ActiveTabID: -1
ActiveTabName:
RawURL:
AbsoluteURL:
AbsoluteURLReferrer:
UserAgent:
DefaultDataProvider: DotNetNuke.Data.SqlDataProvider, DotNetNuke.SqlDataProvider
ExceptionGUID: 8956ac9c-9892-4e74-8913-e1785984d94e
InnerException: The type initializer for 'Bring2mind.DNN.Modules.DMX.Data.DataProvider' threw an exception.
FileName:
FileLineNumber: 0
FileColumnNumber: 0
Method: System.Activator.CreateInstance
StackTrace:
Message: System.TypeInitializationException: The type initializer for 'Bring2mind.DNN.Modules.DMX.Data.DataProvider' threw an exception. ---> System.ArgumentNullException: Value cannot be null. Parameter name: type at System.Activator.CreateInstance(Type type, Boolean nonPublic) at DotNetNuke.Framework.Reflection.CreateObject(String ObjectProviderType, String ObjectProviderName, String ObjectNamespace, String ObjectAssemblyName, Boolean UseCache) at DotNetNuke.Framework.Reflection.CreateObject(String ObjectProviderType, String ObjectNamespace, String ObjectAssemblyName) at Bring2mind.DNN.Modules.DMX.Data.DataProvider.ᜀ() at Bring2mind.DNN.Modules.DMX.Data.DataProvider..cctor() --- End of inner exception stack trace --- at Bring2mind.DNN.Modules.DMX.Data.DataProvider.Instance() at Bring2mind.DNN.Modules.DMX.Common.Settings.DMXSettingsTable..ctor(Int32 PortalId) at Bring2mind.DNN.Modules.DMX.Common.Settings.HostSettings..ctor() at Bring2mind.DNN.Modules.DMX.Common.Settings.HostSettings.GetHostSettings() at Bring2mind.DNN.Modules.DMX.Services.Logging.LoggingController.ᜀ() at Bring2mind.DNN.Modules.DMX.Services.Logging.LoggingController.LogMessage(Int32 PortalId, String Application, Exception exc, Level messageLevel, String message)
Source:
Server Name: NJMSGWEBD04
=========================================
THREAD ID: 10
TYPE: Bring2mind.DNN.Modules.DMX.Framework.SyncFolderTask
EXCEPTION: The type initializer for 'Bring2mind.DNN.Modules.DMX.Data.DataProvider' threw an exception.
RESCHEDULED FOR: 4/26/2011 10:35:14 AM
SOURCE: STARTED_FROM_TIMER
ACTIVE THREADS: 1
FREE THREADS: 0
READER TIMEOUTS: 0
WRITER TIMEOUTS: 0
IN PROGRESS: 1
IN QUEUE: 7
Server Name: NJMSGWEBD04

Now delete Bring2mind.DNN.Modules.DMX.SqlDataProvider.dll

BTW please repair the permissions on your server's hard disk. That way you'll avoid issues with the next upgrade.

Peter

thank you

I did that and I get these error now.

ModuleId: 1651
ModuleDefId: 163
FriendlyName: Navigator
ModuleControlSource: DesktopModules/Bring2mind/DMX/Addons/Navigator/Navigator.ascx
AssemblyVersion: 5.6.2
PortalID: 0
PortalName: Sharp Partners
UserID: 1
UserName: host
ActiveTabID: 380
ActiveTabName: Downloads
RawURL: /Firmware/ContactUs/tabid/380/Default.aspx
AbsoluteURL: /Default.aspx
AbsoluteURLReferrer: http://www.sharp-partners...bid/380/Default.aspx
UserAgent: Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.2; WOW64; GTB7.0; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729)
DefaultDataProvider: DotNetNuke.Data.SqlDataProvider, DotNetNuke.SqlDataProvider
ExceptionGUID: a2c0efb4-d7f7-424d-859f-cdab63d5a3c2
InnerException: D:\Web.ORG\Sharp-partners\DesktopModules\Bring2mind\DMX\Addons\Navigator\Navigator.ascx(17): error BC30560: 'TreeView' is ambiguous in the namespace 'ComponentArt.Web.UI'.
FileName:
FileLineNumber: 0
FileColumnNumber: 0
Method: System.Web.Compilation.BuildManager.CompileWebFile
StackTrace:
Message: DotNetNuke.Services.Exceptions.ModuleLoadException: D:\Web.ORG\Sharp-partners\DesktopModules\Bring2mind\DMX\Addons\Navigator\Navigator.ascx(17): error BC30560: 'TreeView' is ambiguous in the namespace 'ComponentArt.Web.UI'. ---> System.Web.HttpCompileException: D:\Web.ORG\Sharp-partners\DesktopModules\Bring2mind\DMX\Addons\Navigator\Navigator.ascx(17): error BC30560: 'TreeView' is ambiguous in the namespace 'ComponentArt.Web.UI'. at System.Web.Compilation.BuildManager.CompileWebFile(VirtualPath virtualPath) at System.Web.Compilation.BuildManager.GetVPathBuildResultInternal(VirtualPath virtualPath, Boolean noBuild, Boolean allowCrossApp, Boolean allowBuildInPrecompile) at System.Web.Compilation.BuildManager.GetVPathBuildResultWithNoAssert(HttpContext context, VirtualPath virtualPath, Boolean noBuild, Boolean allowCrossApp, Boolean allowBuildInPrecompile) at System.Web.Compilation.BuildManager.GetVPathBuildResult(HttpContext context, VirtualPath virtualPath, Boolean noBuild, Boolean allowCrossApp, Boolean allowBuildInPrecompile) at System.Web.UI.TemplateControl.LoadControl(VirtualPath virtualPath) at System.Web.UI.TemplateControl.LoadControl(String virtualPath) at DotNetNuke.UI.ControlUtilities.LoadControl[T](TemplateControl containerControl, String ControlSrc) at DotNetNuke.UI.Modules.ModuleHost.LoadModuleControl() --- End of inner exception stack trace ---
Source:
Server Name: NJMSGWEBD04
==================================================

ModuleId: 1545
ModuleDefId: 129
FriendlyName: Bring2mind\DMX
ModuleControlSource: DesktopModules/Bring2mind/DMX/Dispatch.ascx
AssemblyVersion: 5.6.2
PortalID: 0
PortalName: Sharp Partners
UserID: 1
UserName: host
ActiveTabID: 380
ActiveTabName: Downloads
RawURL: /Firmware/ContactUs/tabid/380/Default.aspx
AbsoluteURL: /Default.aspx
AbsoluteURLReferrer: http://www.sharp-partners...bid/380/Default.aspx
UserAgent: Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.2; WOW64; GTB7.0; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729)
DefaultDataProvider: DotNetNuke.Data.SqlDataProvider, DotNetNuke.SqlDataProvider
ExceptionGUID: 7894c4c0-e603-4e39-8e9b-92b0198488a5
InnerException: D:\Web.ORG\Sharp-partners\DesktopModules\Bring2mind\DMX\ViewCollection.ascx(32): error BC30560: 'Menu' is ambiguous in the namespace 'ComponentArt.Web.UI'.
FileName:
FileLineNumber: 0
FileColumnNumber: 0
Method: System.Web.Compilation.BuildManager.CompileWebFile
StackTrace:
Message: DotNetNuke.Services.Exceptions.ModuleLoadException: D:\Web.ORG\Sharp-partners\DesktopModules\Bring2mind\DMX\ViewCollection.ascx(32): error BC30560: 'Menu' is ambiguous in the namespace 'ComponentArt.Web.UI'. ---> System.Web.HttpCompileException: D:\Web.ORG\Sharp-partners\DesktopModules\Bring2mind\DMX\ViewCollection.ascx(32): error BC30560: 'Menu' is ambiguous in the namespace 'ComponentArt.Web.UI'. at System.Web.Compilation.BuildManager.CompileWebFile(VirtualPath virtualPath) at System.Web.Compilation.BuildManager.GetVPathBuildResultInternal(VirtualPath virtualPath, Boolean noBuild, Boolean allowCrossApp, Boolean allowBuildInPrecompile) at System.Web.Compilation.BuildManager.GetVPathBuildResultWithNoAssert(HttpContext context, VirtualPath virtualPath, Boolean noBuild, Boolean allowCrossApp, Boolean allowBuildInPrecompile) at System.Web.Compilation.BuildManager.GetVPathBuildResult(HttpContext context, VirtualPath virtualPath, Boolean noBuild, Boolean allowCrossApp, Boolean allowBuildInPrecompile) at System.Web.UI.TemplateControl.LoadControl(VirtualPath virtualPath) at System.Web.UI.TemplateControl.LoadControl(String virtualPath) at Bring2mind.DNN.Modules.DMX.Dispatch.ᜀ(Object A_0, EventArgs A_1) --- End of inner exception stack trace ---
Source:
Server Name: NJMSGWEBD04
====================================================

Also I checked the permissions for the folders and they looked correct? The network service has modify and write capability, so Im not sure what permission setting it still needs?

Thanks

Hi Eric,

'TreeView' is ambiguous in the namespace 'ComponentArt.Web.UI' - this error indicates there is still the old bring2mind.componentart.web.ui.dll present. What I suggest is that you download the DNNSupport module from this website (free stuff), install it and put it on a page, download the sysinfo it generates and send that to me. There is a big mess on your installation due to a bad copy operation of your DNN and subsequent permission mess on the files of the installation.

Peter

sorry but I added the module to the page, but how to you initate it again and where is the output file?

I have an error when I try to look at that module.

A critical error has occurred.
The stored procedure 'dbo.DNNReport_GetModuleList' doesn't exist.

Hi Eric,

Looks like the module did not install correctly. Did you see any errors on install of the module? The stored procedure is in one of the install scripts which ran upon installation of the module.

Peter

Yes it did, though I'm not sure the error now. I thought I had sent that to you but maybe not.The event viewer has so many I'm not sure which one now.

I reinstalled the module after that, and didn't get an error, though I cannot get the module to work on the page since the error is still there. Can I uninstall this module with no problem, and reinstall it ? or some instruction is necessary ?

This test site I'm working with has the speerio file manager pro module, that we don't use anymore, and I know in the past you mentioned to remove speerio DLL files from the bin folder to see if that helps the problem. I tried that but it did not help for this.

Thanks

Hi Eric,

There must have been an install error. The mentioned SPROC is either there (in which case it may have installed correctly but the error in the loading of the module is wrong) or it's not (in which case the install was bad).

You can uninstall the DNNSupport module and reinstall again, yes.

In your case I'd seriously consider rolling back to the last known working setup (before any upgrades) if that is still possible. You have a broken installation (the errors DMX throws are just symptoms) and it needs extensive fixing so the easiest is to roll back and prepare for upgrade properly by fixing all the permission issues.

Peter

I tried uniinstalling and reinstalling and got the same problem during install. I cant put the module on the page.

This is a test site Im practicing the upgrade process on, and I will refresh the site back to .com level so I can start again, but what permissions are you referring to fix ?

is it on the \DesktopModules\Bring2mind folder ? or on the root web folder of the site? and which one specifically?

Thanks

Hi Eric,

The permissions I'm referring to are Windows disk permissions of your website. The DNN installer is unable to copy over existing files on disk. As a result modules don't install well and can this provokes other issues as well. I presume you copied the site from somewhere to this web server and began using it without unifying the local NETWORK SERVICE account over the DNN installation. I see this a lot. It is unfortunate that there is no warning mechanism built into asp.net or DNN for this.

Brief 101 on permissions: the asp.net worker process (or application pool if you like) runs under a specific account on your server. By default this is NETWORK SERVICE but in the IIS manager you can change this. This NETWORK SERVICE account is local to the machine. If you copy files from one server to another or you unzip files in a folder that does not have full permission for NETWORK SERVICE then basically the worker process can't edit or delete these files. What happened in your case was that the DNN installer was unable to replace the files that constitute the DMX module. But it DID run the upgrade scripts in SQL as these are not subject to the same error. So you're left with a ... mess. As uninstalling also won't help (deleting files also doesn't work).

What you should ALWAYS do when you copy a DNN (or any asp.net) site is the following:
1. Select the root folder in Windows Explorer and go to the properties
2. Make sure NETWORK SERVICE has full permissions
3. Make sure this is propagated to all children

This must be done BEFORE you begin to use it. Currently the state of your installation is impossible to determine as you seem to have had several bad installs. There is no way I can provide any meaningful guidance until you've completely erased your DNN installation and have begun from scratch again. You can take the old site with the DMX 3 in it if you like but you MUST begin by setting the permissions correctly.

Best,

Peter

I redid the permissions and upgraded the test site again, and get the following error. I already deleted the files bring2mind file in the previous posts try to fix.
==========================================


Message: System.ArgumentNullException: Value cannot be null. Parameter name: path1 at System.IO.Path.Combine(String path1, String path2) at Bring2mind.DNN.Modules.DMX.Common.Settings.HostSettings..ctor() at Bring2mind.DNN.Modules.DMX.Common.Settings.HostSettings.GetHostSettings() at Bring2mind.DNN.Modules.DMX.Services.Logging.LoggingController.ᜀ() at Bring2mind.DNN.Modules.DMX.Services.Logging.LoggingController.LogMessage(Int32 PortalId, String Application, Exception exc, Level messageLevel, String message)
Source:
Server Name: NJMSGWEBD04

I tried to add the DNN support module to the page with the error,and got the following
=====================================================

An error has occurred.
DotNetNuke.Services.Exceptions.PageLoadException: The stored procedure 'dbo.DNNReport_GetModuleList' doesn't exist. ---> System.InvalidOperationException: The stored procedure 'dbo.DNNReport_GetModuleList' doesn't exist. at System.Data.SqlClient.SqlCommand.DeriveParameters() at System.Data.SqlClient.SqlCommandBuilder.DeriveParameters(SqlCommand command) at Microsoft.ApplicationBlocks.Data.SqlHelperParameterCache.DiscoverSpParameterSet(SqlConnection connection, String spName, Boolean includeReturnValueParameter, Object[] parameterValues) at Microsoft.ApplicationBlocks.Data.SqlHelperParameterCache.GetSpParameterSetInternal(SqlConnection connection, String spName, Boolean includeReturnValueParameter) at Microsoft.ApplicationBlocks.Data.SqlHelperParameterCache.GetSpParameterSet(String connectionString, String spName, Boolean includeReturnValueParameter) at Microsoft.ApplicationBlocks.Data.SqlHelper.ExecuteReader(String connectionString, String spName, Object[] parameterValues) at Bring2mind.DNN.Modules.DNNSupport.Data.SqlDataProvider.GetModuleList(Int32 PortalId) at Bring2mind.DNN.Modules.DNNSupport.DNNSupport.Page_Load(Object sender, EventArgs e) at System.Web.UI.Control.OnLoad(EventArgs e) at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) --- End of inner exception stack trace ---

Hi Eric,

There's not much more I can do for you. You are stuck on a broken installation and need to either roll back to before all this or to get help from an expert which may involve sending your complete installation over for untangling and repairs. The latter might be a costly affair as it could take quite a bit of time.

Peter

Hi Peter,

does it matter when I delete the Bring2mind.ComponentArt.Web.UI.dll and Bring2mind.DNN.Modules.DMX.SqlDataProvider.dll ? should I try to delete these before the upgrade, or after I try to upgrade and theres a problem?

Thanks

Hi Eric,

You can delete these if you want. The upgrade contains code to delete them but this continues if they're not found.

Peter

Hi Peter,

These are the steps I followed to repair the DMX for my site.
=================================================================

after upgrade the DNN software and install the new DMX,

check the site = DMX broken

Delete the DMX DLL files

Bring2mind.ComponentArt.Web.UI.dll
Bring2mind.DNN.Modules.DMX.SqlDataProvider.dll


check the site = DMX broken


Repeat installation of DMX modules and repair the installation


check the site = DMX broken


Delete all the speerio dll files from bin folder


check site- DMX is now fixed!


before upgrading the site I reconfirmed the permissions for the web folder, and replaced all the child object permissions.

Also, this time I used a Windows 2008 server, and before attempts were on Windows 2003, if that made any difference I don't know ? the production site lives on 2003, but will move to a 2008 server eventually.


Thank you for all of your help with this.

Eric