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DMX upgrade problems
Last Post 06/27/2011 10:24 AM by Peter Donker. 4 Replies.
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Cynthia Steck
New Member
New Member
Posts:4


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05/12/2011 9:55 PM
Peter,

I have just recently upgraded from DNN 4.x to 5.6.2. With this upgrade, I also upgraded DMX from 3.5.6 to 5.3.7. I followed all the guides for running scripts to convert the data for the new version. The problem that I am having is mainly with the template and/or permissions.

1) My users are used to the 3.5.6 interface. Is there a way to easily replicate the older design so that the upgrade changes will be seamless to them?

2) I am having permissions issues with downloading the files in the TemplateView. If you click on the link, you can see the history of the document but there is NO download button or option to view the document on either screen.

I have been working on this issue for quite awhile now and completely frustrated. Please advise.

Thanks,

Cynthia Steck
Peter Donker
Veteran Member
Veteran Member
Posts:4536


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05/13/2011 2:20 PM
Hi Cynthia,

1. Use the templated view. It is the closest to it.

2. This could be a skin issue. Can you check the HTML to see if the download button is there but invisible? This probably means you won't see any other buttons either. And check again with a browser higher than IE6 just to be sure.

Peter
Cynthia Steck
New Member
New Member
Posts:4


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05/13/2011 8:31 PM
Thanks for the prompt reply Peter.
I will try that and let you know.
Cynthia Steck
New Member
New Member
Posts:4


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06/20/2011 7:56 PM
I've been able to get it working when not logged in. When you are logged in it will not show the download blue disk. Will the latest patch fix this issue?

Please advise
Peter Donker
Veteran Member
Veteran Member
Posts:4536


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06/27/2011 10:24 AM
Hi Cynthia,

The latest patch did not change anything related to this as there are currently no known bugs there. It sounds like something is wrong with the configuration of your website. What you can do is to run "repair permissions" under Admin > Run Scripts (DMX menu).

Also, try logging in as someone else than host. Admin for instance.

Peter
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