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Installation and Activation Issues
How to activate module? URGENT!
Last Post 08/08/2011 8:27 PM by
Peter Donker
. 3 Replies.
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Jonas
New Member
Posts:1
06/02/2011 7:12 PM
I managed to install document exchange and to create a module on my website, but when I try to create a folder, I get the following message:
Editing: New Item (Unknown Type)
Folder: Document Exchange
The module has not been activated or there is an issue with the license. Check your licenses on your licenses page on www.bring2mind.net. Log in using the account you received when you first bought the product.
I've emailed and called Bring2Mind for support but have not gotten a response. The website needs to be up and running by this weekend. Any help would be much appreciated!
Peter Donker
Veteran Member
Posts:4536
06/08/2011 11:26 AM
Solved by email ...
mattkovo
New Member
Posts:1
07/31/2011 11:50 PM
I'm having a similar issue. How was this resolved?
Peter Donker
Veteran Member
Posts:4536
08/08/2011 8:27 PM
You need to activate the module. So if you haven't bought it yet then activate in trial mode. Activation is described in the installation manual.
Peter
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Installation and Activation Issues