matt demick New Member Posts:5  
| 03/07/2006 11:17 PM |
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We are currently having problems when large files are dowloaded say a 50mb file is on document exchange pro, and a user downloads it, sometimes it will download the hole file and other times it will only download say 20mb of it. Is there anything we can do to fix this???!
thanks for any help
Matt
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Host AccountNew Member Posts:15
| 03/08/2006 11:41 AM |
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Matt,
Among other measures, IIS protects itself from abuse by (1) limiting the amount of data a browser can send when requesting a page (called Request Length) and (2) by limiting the time an execution of a page may take (execution timeout). One of the first things to check when encoutering download/upload problems with large files, are the settings in web.config to make sure these values are sufficiently large. You will need to check the following:
Typically the maximum request length is set to 8192 Kb and the execution timeout defaults to 90 secs (off the top of my head, you'd need to check the machine.config for defaults as well). If your users experience broken downloads after about a minute and a half/two minutes, then increase this value in your web.config.
Peter
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matt demickNew Member Posts:5
| 03/08/2006 3:03 PM |
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Peter,
We increased the maximum request length with still no good outcome. We have tried to place other large downloads on the dnn site and download them without using document exchange pro and they work just fine. Any other thoughts, this problem seems to be just centered around document exchange pro..
thanks
Matt
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Host AccountNew Member Posts:15
| 03/08/2006 3:18 PM |
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Matt,
A 'direct' download of a file bypasses the application, but DMX needs to go by it's own security. Note I was referring to the execution timeout in the post above, not the request length. Do you get the same results if you increase the execution timeout?
Peter
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