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Context menu empty - monitor issue
Last Post 01/13/2012 3:07 PM by
Peter Donker
. 4 Replies.
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Penny
New Member
Posts:12
12/17/2011 12:51 AM
Oddly this appears to be a monitor issue but I have no idea how to solve.
The user complains he gets an empty context menu when he right clicks DMX, he sent me screenshot and sure enough, nothing there but the tool tip and the outline of the context menu.
When he unplugs his laptop from the dual monitors (Dell's) the context menu looks fine!
Anyone seen this?
Using Silverlight upload, DMX6, DNN5.6.3
I thought it was a browser issue but he proved me wrong.
Peter Donker
Veteran Member
Posts:4536
12/19/2011 2:55 PM
Sorry, never heard of multiple monitor issues, or even any kind of monitor dependency.
Peter
jane
New Member
Posts:5
01/10/2012 2:42 PM
hi - we have had same issue with pcs using dual monitors, trial version DMX6.0.0, DNN 5.2.3
jane
New Member
Posts:5
01/10/2012 3:42 PM
incidentally, it also happened on a laptop with just the one screen...
Peter Donker
Veteran Member
Posts:4536
01/13/2012 3:07 PM
If the context menu is empty/not showing up it could be due to permissions issues. I.e. the user has no rights or due to the menu system having an error. Try: 1. reset menus (button below the main screen when logged in as admin) or 2. Running Repair permissions (Admin > Run Scripts).
Peter
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