logging of email link downloads - Bring2mind

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logging of email link downloads

Last Post 01/18/2012 4:10 PM by Peter Donker. 7 Replies.

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Stimpy

New Member
Posts:14

12/21/2011 10:41 PM
Is there a way to log when a person that receives a link to a download that it is logged. Is the mail link information recorded anywhere? For audit purposes we need to be able to prove we sent an email to a person with the download link and that they did download the file(s). If you had something like a table with emails generated and the links attached. When they download the file you capture the link they used to tie back.

Peter Donker

Veteran Member
Posts:4536

12/23/2011 12:47 PM
It should be possible. The DMX_Log table holds all actions including downloads. It binds EntryId (i.e. the ID of the document) to Action, UserId and a Date/Time stamp. You'll need to use that data in your audit module. Peter

Stimpy

New Member
Posts:14

12/27/2011 2:11 PM
I will look again. When I tested it did record that user X mailed a link, but didn't record who he mailed it to. When that user downloaded the file I didn't see that it was downloaded or show who downloaded it.

Peter Donker

Veteran Member
Posts:4536

01/09/2012 11:05 AM
Indeed, the recipient is not recorded. Note this does not need to be a user in your DNN specifically. It could be anyone. And downloads are registered but with the user id of the session. So if the user doesn't (need to) log in than that is just -1 (i.e. unauthenticated user). Peter

Stimpy

New Member
Posts:14

01/17/2012 7:26 PM
In a future release could you beef up the logging in this area to close audit issues. A log entry for who setup the mail download link and who they sent it too. This can be a separate logging table. On the flip side something that shows the person downloaded it and which entry it matches to above. you could just read something in the querystring. This is needed for audit requirements, because some governments and our accounting/legal require us to record who and when the information was downloaded. This is especially important for legal matters to prove we provide the download to them and they (while not 100%) downloaded the software.

Peter Donker

Veteran Member
Posts:4536

Stimpy

New Member
Posts:14

01/18/2012 3:06 PM
Thanks. We really want to use this feature, but can't until the logging is in place.

Peter Donker

Veteran Member
Posts:4536

01/18/2012 4:10 PM
I understand. But note that any significant change like this one goes into a "major release". I.e. in 6.1 at the earliest. This is to avoid the risk of breaking stuff in other places. So it's not done in a few weeks. Rather a Month or so. Peter

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