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Subscription Manager - Adding Users Manually
Last Post 06/26/2012 4:30 PM by Peter Donker. 1 Replies.
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Alessandro Di Marco
New Member
New Member
Posts:11


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06/25/2012 6:35 AM
Hello Peter,
DMX version 6.0.3
DNN version 5.2.3
DNN_ActiveDirectoryAuthentication 5.0.2

I tried to add a new user manually using the Subscription Manager but it does not add anything (page refreshes, no new users added, no error message).

I have tried using both user names, account name and ID but no cigar for me.

Subscribing using the normal menu (Subscribe) works as usual.

Let me know.

Thank you.
Peter Donker
Veteran Member
Veteran Member
Posts:4536


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06/26/2012 4:30 PM
Hi Alessandro,

Hard to say. The code does a call to DNN's UserController.GetUserByName(PortalId, UserName). If that doesn't return anything it does a GetUserByEmail. If that fails it tries it with GetUserById if the text supplied is an integer. Apparently all 3 failed in your case. That means these methods in DNN are failing. I am not sure how that can happen. My guess is that it may have something to do with the AD provider. That'd be my first thing to Google on.

Best,
Peter
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