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Last Post 07/12/2012 8:10 PM by Peter Donker. 2 Replies.
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mlaursen
New Member
New Member
Posts:1


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07/11/2012 6:17 PM
The majority of the documents used on our website are pdf files, and I have successfully installed Adobe iFilter. I have run a few successful tests but it does not seem to be able to find any of the keywords that are most useful for finding specific files.

I have re-indexed the portal and it has not seemed to fix the issue.

Any thoughts?

Mikkel
Kate
New Member
New Member
Posts:29


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07/12/2012 7:06 PM
Mikkel,

Just to be absolutely sure. It's not finding key words or it's not finding content?

Kate
Peter Donker
Veteran Member
Veteran Member
Posts:4536


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07/12/2012 8:10 PM
Make sure you have (a) the latest iFilter for Acrobat installed on the server, (b) you're running full trust and (c) reindex. Not indexing the contents of Acrobat files (vs for instance plain text files) means something is up with the component that is able to extract the text from PDFs. This is not a component supplied by us, but by Adobe, and should be installed separately on the server. Note that if you're in a shared hosting environment this can prove to be problematic.

Peter
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