404 error when issuing "Zip and Download" command

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404 error when issuing "Zip and Download" command

Last Post 10/25/2012 4:11 PM by shire. 6 Replies.

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shire

New Member
Posts:5

10/05/2012 10:26 PM
A 404 error is produced when selecting the "Zip and Download" command from the "Folder" menu. Is this a configuration or possibly a permissions issue. It occurs even when logged in as "host". The URL that is requested upon issuing the command is: http://domain.com/site_ro...oadmethod=attachment Thank you for any assistance you can provide in resolving this.

Peter Donker

Veteran Member
Posts:4536

10/07/2012 4:01 PM
Something went wrong with the link. Can you go to the module settings and confirm the module settings (i.e. press update). The EntryId in the querystring should not be -1. If that doesn't help then: are you trying to zip up the complete repository (i.e. the "Document Exchange" root folder)? How about a subfolder? Peter

shire

New Member
Posts:5

10/09/2012 9:50 PM
I've confirmed the module settings (pressed "update"), but the issue remains. The issue seems to occur no matter what level in the folder structure I'm at. I'm not trying to zip the entire repository. Checking the URL that produces the 404 error, the EntryID parameter does have a value of -1.

shire

New Member
Posts:5

10/15/2012 3:28 PM
Do you have any further suggestions for troubleshooting/resolving this issue?

shire

New Member
Posts:5

10/18/2012 4:16 PM
Any further suggestions on how to resolve this issue would be appreciated. You had indicated that the EntryId should not be -1. In our case, it is -1. What would cause the EntryId to be -1 and what configuration would I change to correct this?

Peter Donker

Veteran Member
Posts:4536

10/24/2012 6:00 PM
OK. I'm back from DNNWorld in Orlando. About this case: the EntryId is set in the menu based on what you've selected in the tree/grid. For some reason this is -1. If you want I'll have a look if you send me url/login details to me by email. Otherwise you could try to reset menus at this point. Peter

shire

New Member
Posts:5

10/25/2012 4:11 PM
Thanks for your reply, Peter. Hope that DNNWorld went well! I need to get approval to provide you with a login to the site. I'll be in touch soon.

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Forums > Document Exchange > User Interface

About Bring2mind

Bring2mind is the company of Peter Donker, a DotNetNuke enthusiast who has been involved with the platform from the very beginning. At the same time as the market for modules emerged, he realized there was no good document management solution for the platform yet and he set about creating this. In part he based the module on his experience with other document management systems he used while working as a researcher. His module, Document Exchange, was an instant success and has since become the premier document management solution for DotNetNuke. In 2004 he created Bring2mind as a vehicle for the module and is one of the few successful businesses solely based on a DotNetNuke product.

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