After upgrading to 6.1.0 (from 6.0.4) we are experiencing a problem with the Properties menu (as well as all other options that are available via the rightclick menu on a file or folder).

When we select Properties from the rightclick menu we get a javascript alert that indicates ‘The data could not be loaded.’

I have reviewed the forum post: Properties menu option does not work after update to 6.0.4

Based on that post I have used Fiddler and Browser developer tools to check the routing out the AJAX calls which are occurring without any obvious error.

I see one POST on the rightclick and another on selection of something from that menu.
I do see a browser console error but I do not think it is the source of the core problem “The data could not be loaded.” I believe this because of the order of the operations -- I can place a breakpoint before the error line but I still receive the ALERT first.

Here are the details: The console error is:

Unable to get value of the property ‘style’: object is null or undefined

And it gets thrown in AjaxTwoPanel.js. If I ‘de-minify’ the js file, then offending line is indicated as

Line 310 character 5

which is in method ViewCallBackComplete.

var c = document.getElementById("dlgView").style.height;


Ah, looking at the REQUEST / RESPONSE bodies does seem to add some more helpful information:

Request Body: Cart_dnn_ctr2544_Dispatch_ajaxtwopanel_ViewCallBack_Callback_Param=ent4&Cart_dnn_ctr2544_Dispatch_ajaxtwopanel_ViewCallBack_Callback_Param=properties

Response Body:


I have also tried a hard-clearing of the cache.

CAN YOU PLEASE ADVISE? We are under some serious pressure from the client...We did the upgrade to resolve a Search stemmer problem:

DMX - 476
Lucene stemmer issues
Fixed In Version: 06.01.00

which appears resolved to us. The client is still getting strange search results and we CANNOT PROPERLY TROUBLESHOOT the issue without that PROPERTIES menu.

Thanks in advance.

Ouch -- the REPLY BODY from the last message got excised because it has tags in it...Let me try this again:

Reply Body

TAKE THREE:

There is a CallbackError XML tag

that is wrapping a CDATA tag that contains the text:

[Input string was not in a correct format.]

Can you try resetting the menus? This is always the first step when you're having menu problems.

Peter

If that doesn't work then the next best thing, IMO, is to send me a url/login to look at by email.

Peter

Thank you. Button link RESET MENUS corrected the problem.