Brandon Hartsell
 New Member Posts:73

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12/29/2012 7:04 PM |
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When I run the move to new storage provider script I have two files that won't seem to move to S3. They remain in the DMX portal folder and the scrip returns: Moving entry ID 5534: Cannot access a closed file. Moving entry ID 5557: Cannot access a closed file. What is a 'closed file'? |
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Peter Donker
 Veteran Member Posts:4536

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01/03/2013 3:59 PM |
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A closed file would indicate it had an error opening a file to stream to S3. Do these files download at all when you try?
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Brandon Hartsell
 New Member Posts:73

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01/03/2013 6:11 PM |
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Yes they open no problem. But they are both large 65mb+ |
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Peter Donker
 Veteran Member Posts:4536

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01/07/2013 11:18 AM |
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My guess is that this is a size issue. I'll see if I can replicate that. Peter |
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