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Installation and Activation Issues
Update/Renewal PPL-00016
Last Post 06/01/2013 11:13 AM by
Peter Donker
. 4 Replies.
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Dan
New Member
Posts:12
05/21/2013 1:42 PM
Attempting to Update to the most current version of DMX, orig invoice PPL-00016. Paid for with PayPal Txid: 5X3767103G844835T
When starting the install process the reference to license\update date says it is past (4/2013).
This is a production system and I do not want to bring the system down. Can you advise whether to proceed?
Dan
New Member
Posts:12
05/21/2013 2:31 PM
Document Exchange
Invoice: PPL-00016
Expires: Does not expire
Service Until: 12/17/2013
Remaining Activations: 1
Peter Donker
Veteran Member
Posts:4536
05/22/2013 11:44 AM
If you just reactivate the module it will pick up the new date (dec 2013) and you should have no issue running the latest version of DMX. Please send a screenshot of anything *not* working to us by email.
Peter
PS I replied to your earlier email before
Dan
New Member
Posts:12
05/22/2013 7:21 PM
It seems to have worked OK.
Question -- How do I get the license info on the site to reflect the current renewals?
Peter Donker
Veteran Member
Posts:4536
06/01/2013 11:13 AM
Reactivate. It downloads the latest data from our server.
Peter
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